TEESES only offers replacements for lost orders or faulty products.
Products are unique and produced to order, therefore, they are non-refundable. Once an order has been sent to production it is sent to the provider and you can no longer edit any details or cancel it. If the shipment details were incorrect, or the customer ordered the wrong size or color, TEESES is not responsible and will not offer replacements or refunds. You alone are in charge of capturing the right information.
If you have an issue with your order, you have to contact TEESES directly and provide all necessary information and photographic evidence. After investigation, we will determine if you are eligible to receive a replacement. Eligible replacements have no cost for you.
If you received a different item than you ordered, including incorrect colors, prints or wrong sizes, the order is eligible for replacement. Contact our customer care team with all the information required